شحن

🚚 Shipping & Delivery Policy – FureverTouch

 

At FureverTouch, we aim to provide fast, safe, and convenient delivery to ensure your furry friend reaches you in the best condition.

📍 Delivery Area

 

  • We currently offer delivery within Kuwait only.

⏱️ Delivery Time

  • Cats are delivered within 1 hour after payment confirmation (depending on your location and driver availability).
  • For scheduled deliveries, customers will be contacted in advance to confirm the timing.

💵 Delivery Fee

  • Delivery is handled through a third-party driver. The delivery fee is paid by the customer and varies depending on the area.
  • You will be informed of the fee amount before confirming the order.

📲 Delivery Process

  1. Once the payment is received (reservation or full), we prepare the cat for safe transport.
  2. You will receive a WhatsApp message to confirm delivery time and location.
  3. The cat is delivered in a clean, secure carrier to your doorstep.

⚠️ Important Notes

  • Please make sure someone is available to receive the cat at the delivery address.
  • In case the delivery fails due to incorrect address or unavailability of the recipient, re-delivery charges may apply.
  • We are not responsible for delays caused by weather, traffic, or factors outside our control.

For any questions regarding your delivery, feel free to contact us directly on WhatsApp at +965 66783390.